{
  "schema": "https://gcagochina.com/support.json",
  "pageUrl": "https://gcagochina.com/support.html",
  "lastUpdated": "2026-05-16",
  "status": "public-support-intake-published",
  "network": "Base Mainnet",
  "chainId": 8453,
  "contractAddress": "0x3197c42f4a06f7be32a9a742ac2a766f0ff682c6",
  "officialEmail": "support@gcagochina.com",
  "currentSubmissionMode": {
    "memberPage": "https://gcagochina.com/members.html",
    "mode": "copy-download-email",
    "directSubmissionEndpointConfigured": false,
    "controlledHttpsAccountUiLive": false
  },
  "supportedRequestTypes": [
    "member pre-registration packet review",
    "wallet verification question",
    "GCA Member 30-day holding-period review",
    "10,000 GCA member benefit question",
    "wallet-warning evidence or screenshot",
    "data platform correction context",
    "official link verification",
    "redacted local review package request",
    "security boundary question"
  ],
  "safeIntakeFields": [
    "request type",
    "email",
    "optional Telegram handle",
    "Base wallet address",
    "transaction hash",
    "public purchase or transfer transaction hash for holding-period evidence",
    "GCA Member holding start date",
    "GCA Member evidence note",
    "gca_member_preregistration_v2 memberBenefitReviewEvidence packet fields",
    "pool link",
    "wallet-warning screenshot",
    "generated member packet JSON",
    "public redacted local review package digest"
  ],
  "doNotSend": [
    "private key",
    "seed phrase",
    "exchange API secret",
    "withdrawal permission",
    "custody request",
    "password",
    "one-time code",
    "recovery phrase"
  ],
  "supportWorkflow": {
    "publicIntakeStatus": "manual-only",
    "memberPacketVersion": "gca_member_preregistration_v2",
    "memberBenefitReviewEvidenceFields": [
      "holdingStartDate",
      "daysSinceHoldingStartPreview",
      "holdingPeriodPreviewEligible",
      "evidenceTxHash",
      "evidenceTxHashFormatOk",
      "evidenceNote"
    ],
    "targetFirstResponse": "5-10 business days after controlled intake is live; not a promise",
    "reviewStatuses": [
      "received",
      "wallet_pending",
      "eligible",
      "needs_more_information",
      "rejected",
      "ledger_recorded"
    ],
    "preparedAccessPage": "/gca/member-access",
    "preparedIntakeEndpoint": "/gca/pre-registrations",
    "preparedWalletVerificationEndpoint": "/gca/wallet-verifications",
    "preparedCreditLedgerEndpoint": "/gca/credit-ledger",
    "preparedMemberLedgerEndpoint": "/gca/member-ledger",
    "preparedReviewEndpoint": "/gca/member-review",
    "platformReviewPackageHandoff": {
      "trigger": "platform or reviewer asks for local member-ledger evidence",
      "externalSharingMode": "redacted-public",
      "internalOnlyMode": "full-local",
      "localDataDirectory": ".gca_access_data/",
      "exportCommand": ".venv/bin/python tools/export_gca_review_package.py --redact public --output gca-public-redacted-review-package.json",
      "verifyCommand": ".venv/bin/python tools/verify_gca_review_package.py gca-public-redacted-review-package.json",
      "replyTemplatePage": "https://gcagochina.com/platform-replies.html",
      "replyTemplateJson": "https://gcagochina.com/platform-replies.json",
      "redactedFields": [
        "userEmail",
        "telegramHandle",
        "reviewerNote",
        "supportNote",
        "evidenceNote"
      ],
      "neverShareExternally": [
        "full-local package",
        "private key",
        "seed phrase",
        "exchange API secret",
        "withdrawal permission",
        "one-time code"
      ],
      "publicClaimBoundary": "support evidence only; not a third-party audit, security-vendor approval, listing approval, or liquidity-depth claim"
    }
  },
  "supportCannotDo": [
    "promise token price",
    "promise liquidity",
    "promise listings",
    "promise permanent wallet-warning clearance",
    "promise audit approval",
    "promise trading results",
    "activate live trading permission",
    "bypass GCA AI Quant Access risk controls",
    "override wallet-balance verification",
    "override 30-day holding-period verification"
  ],
  "officialIdentity": {
    "website": "https://gcagochina.com/",
    "verify": "https://gcagochina.com/verify.html",
    "status": "https://gcagochina.com/status.html",
    "marketPage": "https://gcagochina.com/markets.html",
    "officialPair": "GCA/USDT",
    "officialPool": "0xfe6a598bf738d7eec9640897064ca3a490128d3d447ced96077aef8e9dd1c1d0",
    "telegram": "https://t.me/gcagochinaofficial",
    "x": "https://x.com/GCAAIGoChina"
  },
  "publicLinks": {
    "supportPage": "https://gcagochina.com/support.html",
    "supportJson": "https://gcagochina.com/support.json",
    "privacyNotice": "https://gcagochina.com/privacy.html",
    "participationTerms": "https://gcagochina.com/terms.html",
    "memberPreRegistration": "https://gcagochina.com/members.html",
    "memberProgramRules": "https://gcagochina.com/member-program.json",
    "memberBenefitReview": "https://gcagochina.com/member-benefit.html",
    "memberBenefitReviewJson": "https://gcagochina.com/member-benefit.json",
    "memberBenefitTransfer": "https://gcagochina.com/member-benefit-transfer.html",
    "memberBenefitTransferJson": "https://gcagochina.com/member-benefit-transfer.json",
    "memberLedgerPage": "https://gcagochina.com/member-ledger.html",
    "memberLedgerSchema": "https://gcagochina.com/member-ledger.json",
    "listingKit": "https://gcagochina.com/listing-kit.html",
    "brandKit": "https://gcagochina.com/brand-kit.html",
    "onchainProofs": "https://gcagochina.com/onchain-proofs.html",
    "externalReviews": "https://gcagochina.com/external-reviews.html",
    "accessApiPage": "https://gcagochina.com/access-api.html",
    "accessApi": "https://gcagochina.com/access-api.json",
    "reviewQueuePage": "https://gcagochina.com/review-queue.html",
    "reviewQueue": "https://gcagochina.com/review-queue.json",
    "operationsRunbookPage": "https://gcagochina.com/operations.html",
    "operationsRunbook": "https://gcagochina.com/operations.json",
    "reviewerKitPage": "https://gcagochina.com/reviewer-kit.html",
    "reviewerKit": "https://gcagochina.com/reviewer-kit.json",
    "baseScanHandoffPage": "https://gcagochina.com/basescan-handoff.html",
    "baseScanHandoff": "https://gcagochina.com/basescan-handoff.json",
    "platformRepliesPage": "https://gcagochina.com/platform-replies.html",
    "platformReplies": "https://gcagochina.com/platform-replies.json"
  }
}